Privacy Policy

Privacy Policy

Introduction

Welcome to https://diminished-value-after-repair.collision-talk.com (hereafter referred to as “DVAR,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and handling of personal information in alignment with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://diminished-value-after-repair.collision-talk.com.
  2. Any applications or services offered through our platform.
  3. Interactive features on our websites and social media channels linked to this Privacy Policy.
  4. All communications initiated by us, including emails, newsletters, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our site, as they follow their own privacy policies.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You engage with us through communications, such as newsletters, emails, calls, or SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and management, like usernames, passwords, and registration data.
  2. Payment Information: Data associated with your payment methods, such as cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Your banking details, transaction history, and financial records for processing payments and services.
  4. Purchase Information: Details of products or services you have purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, used to enhance user experience.
  6. Location Data: Your geographical location information when you interact with our services or provide consent.
  7. Feedback: Opinions, comments, reviews, and suggestions provided by users regarding our products and services.
  8. Social Media Information: Personal data shared when you connect your social media accounts to interact with us on those platforms.
  9. Product Information: Details about the products or services you show interest in, view, or purchase from our website.

We collect this information through direct user input, interactions with our platform, and automated technologies such as cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: Ensure basic functionalities of our website, such as login sessions and shopping carts.
  2. Preference Cookies: Remember user preferences, language settings, and display options.
  3. Analytics Cookies: Track anonymous data for site optimization, including page views, unique visitors, and bounce rates.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data as necessary to fulfill the purpose it was collected for, in compliance with legal obligations, and for a period consistent with industry standards. Once the retention period ends or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards, ensuring the safety of your information during processing.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take prompt action to rectify it.

Your Rights (Depending on your jurisdiction)

Based on your location, you may have various rights regarding personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: The right to request deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to restrict processing of your data in certain circumstances.
  • Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and the right to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, data access or correction requests, and general data protection questions, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Officer, Diminished Value After Repair, 1234 Street Name, City, State, ZIP Code